Terms and Conditions

Last Updated: 11/0/2025

These Terms and Conditions ("Terms") govern your use of the Adios platform ("Platform," "Service," or "Adios"), an end-of-life planning service that helps users prepare health, legal, and financial documents and share them with designated individuals ("Amigos"). The Platform is operated by Adios App Pty Ltd ("we," "us," or "our").

1. Scope and Acceptance

1.1 Introduction

These Terms constitute a legally binding agreement between you and Adios App Pty Ltd and cover:

Access to and use of the Adios platform
Your rights and responsibilities as a user
Our obligations and limitations as a service provider
Payment terms for subscription services
Privacy and data handling practices
Dispute resolution procedures

1.2 Acceptance

By accessing, registering for, or using the Adios platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.

Your continued use of the Platform after any modifications to these Terms constitutes your acceptance of the revised Terms.

1.3 Eligibility

To use the Adios platform, you must:

Be at least 18 years of age
Have the legal capacity to enter into binding agreements
Provide accurate and complete registration information
Comply with all applicable laws and regulations
Not be prohibited from using the Service under applicable law

If you are using the Platform on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms.

2. User Conduct and Restrictions

2.1 Prohibited Activities

You agree not to:

Use the Platform for any illegal, harmful, or unauthorized purpose
Violate any applicable laws, regulations, or third-party rights
Upload, share, or transmit content that is fraudulent, defamatory, harassing, or harmful
Attempt to gain unauthorized access to the Platform or other users' accounts
Interfere with or disrupt the Platform's functionality or security
Use automated systems (bots, scrapers) to access the Platform without permission
Impersonate another person or entity
Share your account credentials with unauthorized individuals
Reverse engineer, decompile, or attempt to extract source code from the Platform
Use the Platform to spam or send unsolicited communications
Upload malicious software, viruses, or other harmful code

2.2 Content Guidelines

When using the Platform, you must ensure that all content you upload, share, or transmit:

Is accurate and truthful to the best of your knowledge
Does not violate any third-party intellectual property rights
Complies with applicable privacy laws regarding personal information
Is appropriate for the intended purpose of end-of-life planning
Does not contain illegal, offensive, or harmful material

You are solely responsible for all content you submit to the Platform.

2.3 Intellectual Property

Our Content:

The Adios platform, including its design, features, educational content, templates, and software, is protected by intellectual property laws. We retain all rights to our proprietary content and technology.

Your Content:

You retain ownership of the personal information and documents you upload to the Platform. By using the Service, you grant us a limited license to store, process, and display your content solely for the purpose of providing the Platform services.

Restrictions:

You may not copy, modify, distribute, or create derivative works based on our proprietary content without explicit written permission.

3. Service Provision and Limitations

3.1 Service Description

Adios provides an end-of-life planning platform that includes:

Educational content and guidance on end-of-life planning
Tools for creating and organizing personal planning documents
Secure document storage and management
Amigos system for sharing information with designated individuals
Access to professional service provider recommendations

Service Limitations:

The Platform provides general information and tools, not professional advice
We do not guarantee the legal validity of any documents or decisions
Professional consultation is recommended for all legal and financial matters
Service availability may be subject to maintenance and technical interruptions

3.2 Payment Terms

Subscription Plans:

Basic Plan: Plan functionality with 2 free Amigos
Essentials Plan: Plan functionality + document management with 2 free Amigos
Complete Plan: Plan functionality + document management + media support with 2 free Amigos

Billing:

All subscriptions are billed annually in advance
Additional Amigos beyond the 2 included are charged per Amigo annually
Payments are processed through Stripe payment processing
All fees are non-refundable unless required by applicable law
Prices are subject to change with 30 days' notice

4. Termination and Dispute Resolution

4.1 Termination

Termination by You:

You may cancel your subscription at any time through your account settings
Cancellation takes effect at the end of your current billing period
You may request account deletion, subject to legal retention requirements

Termination by Us:

We may suspend or terminate your account for violations of these Terms
We may terminate service with 30 days' notice for any reason
Immediate termination may occur for serious violations or legal requirements

Effect of Termination:

Access to the Platform will cease upon termination
Your data may be deleted according to our data retention policies
Outstanding fees remain due and payable
Provisions regarding intellectual property and liability survive termination

4.2 Dispute Resolution

Informal Resolution:

Contact us first at info@adios.au to resolve any disputes
We will attempt to resolve issues through good faith discussion
Allow 30 days for informal resolution before formal proceedings

Governing Law:

These Terms are governed by the laws of New South Wales, Australia
Disputes will be resolved in the courts of New South Wales, Australia
You consent to the jurisdiction of these courts

5. Modifications

5.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes may be necessary due to:

Legal or regulatory requirements
Changes in business practices or Platform features
Security or technical considerations
User feedback and Platform improvements

5.2 Notice of Changes

Notification Methods:

Email notification to your registered email address
Prominent notice on the Platform
Updates to the "Last Updated" date at the top of these Terms

Effective Date:

Material changes will take effect 30 days after notification
Minor administrative changes may take effect immediately
Continued use after the effective date constitutes acceptance

6. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and Adios App Pty Ltd regarding the Platform.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

Force Majeure

We are not liable for any failure to perform our obligations due to events beyond our reasonable control, including natural disasters, government actions, or technical failures.

7. Contact Information

For questions about these Terms or the Adios platform, please contact us at:

Email: info@adios.au

Address: 7 Devon St, Hamilton NSW

Phone: +61 414_513_599

By using the Adios platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Questions About Terms?

If you have any questions about these Terms and Conditions or need clarification on any section, please don't hesitate to contact us.